Terms of Use

Welcome to the Muunel website, microsite, or mobile site (the “Website”). Muunel Eyewear s.r.l operates this Website. (referred to in these terms of use as “Muunel,” “we,” “us,” or “our”). Please carefully review these website terms of use (“Terms of Use”) before accessing or using this Website. These Terms of Use apply to all visitors to, or users of, this Website.

If you have any questions about the Terms of Use, don’t hesitate to contact us at info@muunel.ro.

Your Use Generally

By accessing and using this Website, you confirm your acceptance of these Terms of Use and your agreement to be bound by them. If you do not accept these Terms of Use, please refrain from using this Website. We reserve the right to terminate or suspend your access to this Website if we reasonably believe that you have violated these Terms of Use or if we consider it necessary for security reasons.

Varying These Terms Of Use

We may update these Terms of Use periodically by revising this page. You can always review this page’s most current version of the Terms of Use. We reserve the right to modify, change, or replace any part of these Terms of Use by posting updates and changes on our website. It’s your responsibility to check this page for updates periodically. Your continued use of this website after changes are posted constitutes your acceptance of those changes.

Ownership Of Content

All rights, titles, and interests in and to this Website and its content, including software or HTML code, scripts, text, artwork, photographs, images, designs, video, audio, and written materials (“Content”), and all intellectual property rights (including copyright, trademarks, and patents) in and to this Website and its Content, are owned by Muunel and its licensors.

You may use the Content provided by Muunel solely for your personal and non-commercial use. You are not permitted to copy, reproduce, publish, transmit, distribute, perform, display, modify, create derivative works from, sell, license, or allow others to copy any part of this Website or the Content. Additionally, you may not use this Website or any of its Content for any commercial or purpose that competes with our business.


Muunel (and its licensors) retains all rights to our trademarks, trade names, logos, brand names, and goodwill associated with them (“Trademarks”). These Terms of Use do not grant you the right to use our Trademarks and any use of our Trademarks in any manner is strictly prohibited.

Our Products

From time to time, we may make modifications, variations, or withdrawals (on a permanent or temporary basis) to some of the products, services, features, and specifications displayed on this Website. We reserve the right to do so without any liability to you.

Our Sale Terms also cover the circumstances under which we may change and withdraw products sold through this Website. We will make reasonable efforts to ensure that product descriptions, pricing, and availability displayed on this Website are accurate but cannot guarantee their completeness, accuracy, or currency. The inclusion of any products or services on this Website does not imply a guarantee of availability through this Website when you wish to place an order. While we strive to display the colors of our products accurately, the actual color seen may vary depending on your device settings.

Privacy Notes

When you make purchases or use this Website, we may request your personal information. Personal information provided to Muunel through this Website is subject to our Privacy Policy.

Third-Party Sites

This Website may contain links to external websites or web pages operated by third parties (“Third-Party Sites”). Some Third-Party Sites may also link to this Website. Muunel does not control and is not responsible or liable for the accuracy, security, or reliability of any Third-Party Sites or any content, advertising, products, or other materials available on or through these Third-Party Sites.

Access to Third-Party Sites is at your own risk, and Muunel will not be liable for any loss or damage, including any damage to your device, equipment, hardware, or software, resulting from your access, use, or reliance on Third-Party Sites and their content or purchases of goods and services through such sites.


Muunel takes reasonable measures to ensure that this Website and the Content are free from viruses and defects. However, we cannot guarantee that your equipment, hardware, software, or data will not be affected when accessing or using this Website or its Content. We recommend protecting your equipment, such as installing reputable antivirus software.

Our Liability

We will not be liable to you for (a) loss of or damage to data, (b) loss of or damage to your equipment, (c) losses that were not foreseeable by both you and us or were not communicated by you as a potential risk if we breach these Terms of Use or our duty of care, or (d) losses arising from your failure to take reasonable precautions, such as installing reputable antivirus software. These Terms of Use do not exclude or limit our liability to you for fraud, death, personal injury caused by our negligence, or any liability that may not be excluded or limited under applicable law.


If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Use, and the validity and enforceability of the remaining provisions shall not be affected.

Returns & Exchanges

Unless otherwise noted at the time of purchase, you may return orders placed through our services within 14 days of purchase, provided that the product remains in its original condition. Returned products may be inspected upon receipt, and refunds will be processed if the product meets our criteria.

For non-prescription returns, we will refund the purchase price to your payment method, less the shipping and handling cost.

We will refund the purchase price to your payment method for prescription returns, less the shipping cost, handling, and 40% of the lenses.

To initiate a return, contact us through call, email, or chat within the specified days to receive a complimentary electronic shipping label. Once you have the label, please return the glasses promptly to initiate your refund.

If there was an error with your prescription order, please complete this form to notify our team so we can correct it as soon as possible.